FAQ

Delivery typically takes 3–7 business days in total, depending on the product and your region. You'll find exact details on each product page.

Yes, for orders over €50 we ship free within Germany. Below that, a small flat shipping fee applies.

You have 14 days after receiving your order to return a product. Just contact us via the contact form and we'll take care of the rest.

Once we've received and inspected your return, we'll refund the purchase price to your original payment method within 5–10 business days.

We offer common, secure payment methods, including credit card and other digital payment options at checkout.

Yes, all payments are processed securely through certified payment providers.

Every product is tested by our team before being added to a collection. Only products with convincing quality and real value make it into the shop.

Contact us right away via the contact form – we'll always find a solution, whether that's a replacement or a refund.

Once your order ships, you'll automatically receive an email with a tracking link so you can check the status anytime.

Every 3–4 weeks we swap one product in the current collection for a new trending product. Sign up for early access so you don't miss out.